Skip to content
Ezzeefy

Docs

How Ezzeefy works

Written to be read by whoever runs the store, not by a developer. Where something has a limitation, the page says what it is instead of leaving you to find out.

Start here

Getting started

Install, connect, and get the first data flowing — including the two theme toggles most stores miss.

What data Ezzeefy uses

What is collected, what is calculated, what is kept, and what your shoppers can ask you to delete.

Understand your customers

Analytics and Customer 360

Where the numbers come from, why two screens can disagree, and how the predictive scores are worked out.

Reach them

Email, SMS and journeys

Sending setup, segments, automations, and why a campaign reaches fewer people than the segment shows.

Forms & popups

Custom-field signup forms, shown inline or as popups, wired straight into segments and journeys.

Store credit

Four ways to issue native Shopify store credit — and why none of them can double-issue.

Change what they see

Personalization

Targeting content on your storefront, the recommendation algorithms, and measuring whether it earned anything.

At checkout

Checkout rules

The seven rules that run inside Shopify's checkout, what each needs, and the two with real limitations.

Run the store

Store operations

Products, orders, customers, inventory and the rest of the day-to-day, managed inside Ezzeefy.

Wholesale (B2B)

Companies, per-location pricing and payment terms — and what the screens do when the plan is not Plus.

Everywhere else

Extensions & Shopify Flow

Admin insight blocks, quick actions, Flow automations, and the checkout surfaces Ezzeefy appears on.

When something is wrong

Troubleshooting

The failures that come up most, each with the actual cause rather than a generic checklist.

Can't find what you need?

Check the support page — it covers the questions that come up most, and there's a form to write to us if none of them fit.